About Us

Who are we?

We’re a straight-talking financial partner who understands the real trials and financial realities of our members' lives today. We’re the kind of partner who would rather use our profits to fuel local growth than let them leave the communities we belong to. We’re the kind of ally that kicks ‘cookie cutter’ solutions to the curb to lay out personalized solutions that actually meet your needs. We’re all about being a good neighbour.

Our Guiding Principles

In December 1948 twenty visionaries came together to provide financial opportunities to their fellow workers in a community cooperative built on principles. Those principles established our culture, and throughout the years, guided us on a path of growth and success.

Member Focus Expand/Collapse

We build healthy, strong, and lasting relationships with our members.

Financial Soundness Expand/Collapse

We find a balance between members’ needs and corporate financial accountability.

Community Ties Expand/Collapse

We care for and support the people and community we serve.

Human Resource Development Expand/Collapse

We invest in the development and advancement of our most important asset - our employees.

Respect, Integrity, and Trust Expand/Collapse

Our members elect the leaders responsible for overseeing our operations.

Choice of Access Expand/Collapse

We understand that members have different needs and expectations for service delivery.

As our vision and membership base expanded, our name changed with it.

We grew from serving Algoma Steelworkers and their families as the Algoma Steel Workers’ Credit Union in 1948; to serving the entire Algoma district as ASCU Community Credit Union in 1981; to serving the Province of Ontario as Community First Credit Union in 2005; to merging with Timmins Regional Credit Union serving the Province of Ontario as Community First Credit Union Limited in 2006.

In 2016, we grew again when we merged with Your Neighbourhood Credit Union, and welcomed even more members to our neighbourhood (which now includes Southern Ontario!). As a division of Your Neighbourhood Credit Union Limited, we can offer members the same great credit union with local decision making and great staff, but with even better products and services. If that sounds like an awesome deal for everyone, that’s because it is.

We Value:

Authentic Relationships Expand/Collapse

Forging relationships with our members and others that are authentic, built on trust and mutual respect, and create positive, lasting memories.

Member First Solutions Expand/Collapse

The member experience is our first priority, and in passionately acting on this belief by providing outstanding service and result

Our Staff Expand/Collapse

The important contributions our staff make each day in serving our members, and in achieving our vision and mission.

Financial Stability Expand/Collapse

Being fiscally responsible in meeting the needs and expectations of our members, and in sustaining the financial health of the credit union.

Welcomeness and Inclusivity Expand/Collapse

Being welcoming to our members and serving our communities.

Community Involvement Expand/Collapse

Ensuring our policies and actions reflect the values of our members and make life better each day by doing the right thing for the communities served.

Accountability and Transparency Expand/Collapse

Being accountable for all the decisions we make, the resources we use, the relationships we engage in and acting with integrity and transparency in all that we do.

Our Mission

Your experienced and trusted financial partner, creating value for you through innovative and convenient solutions, smart advice, and community connections.

Our Vision

Dynamic connections for your financial success.

 

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