Bill Payee Nicknames

Members now have the ability to include a nickname when adding a new bill payee to their list of vendors in online banking! When adding a new bill payee, you can assign it a unique nickname which is helpful for households and businesses managing multiple credit cards, cell phone bills, CRA bill payments, utility and hydro bills and more.

The nickname value not only shows to our members in Online Banking but can be seen by our branch staff to easily assist members with bill payments. 

Some restrictions in regards to the nickname are as follows:

  • 40 character limit
  • can only contain letters, numbers and spaces- no special characters
  • a nickname can only be added when adding a new payee
  • a nickname cannot be maintained- the payee would need to be removed and re-added

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