MasterCard®

Effective January 1st, 2018 we’ll be working with a new credit card provider
If you carry a credit union Mastercard credit card issued by CUETS Financial*, here’s information you need to be aware of. Your Neighbourhood Credit Union and Community First will be partnering with a new Canadian Credit Card provider. This means we will no longer be able to provide support or information on our website or in the branches for your current CUETS Financial credit card.  Although Your Neighbourhood/Community First is no longer participating in the CUETS Financial credit card program, your credit card will continue to work. CUETS Financial will continue to provide support, service, and assume sole responsibility for all administrative and processing aspects of your current Mastercard credit card.
 
Please watch for a letter from CUETS Financial explaining this change and how they will continue to work with you effective January 1, 2018.**
If you’re used to signing in to the Mastercard or Choice Rewards site, be sure to save or bookmark the links before December 31st, 2017, as we’ll be removing those links from our website on that date.
Choice Rewards
CU Cards Online
 
What will stay the same?
You can continue to use your existing CUETS Financial Mastercard credit card after January 1st, 2018, the same way you do today. You will have the same PIN, features and benefits, credit limit, interest rate(s) and fees. Your CUETS Financial Account Agreement and Disclosure Statement, as amended to date, will also remain unchanged. Please ensure your address is current with CUETS Financial so you will continue to receive any notices from them. If you’ve set up Credit Union Mastercard in your bill payments, you’ll still be able to pay your bill online and in the branch.

What will change?

Effective January 1st, 2018 you won’t see any direct links to CUETS Financial or Choice Rewards site on our website. When you log-in to choicerewards.ca, you will no longer see our name or logo on your landing page.  Be sure to save the link before December 31st, 2017.
 
We will no longer offer CUETS Financial credit cards in the branches, and unfortunately we won’t be able to provide member service on your existing credit card(s). To continue to manage your account, you can go online using your current login credentials for CUETS Financial Online Card Services. If you aren't currently enrolled, you can visit cucardsonline.com and click the "New User / Enroll Now" link. Alternatively, you can contact the CUETS Financial toll-free customer assistance number: CUETS Financial Card Services 1-800-561-7849.
 
*Guaranteed cards: IMPORTANT NOTE: If you have a CUETS Financial Guaranteed Mastercard (one that requires a financial guarantee from the Credit Union), watch for an important message from us shortly.
 

Find Branch/ATM

Enter address, postal code or branch name
Becoming a Member
Apply for a Mastercard
Sunscribe to our mailing list
Coming Soon