Smart Online User Tips

At Community First, we offer you a wealth of digital, mobile, and online tools to help you manage and protect your finances. Check out some tips on how to be a smarter online Community First user!

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   Available on Website & Online Banking

   Available on Mobile App



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Mobile Alerts

Mobile Alerts

Protect yourself from digital fraud by choosing when and how you receive real-time alerts. Choose to be notified by text and/or email when someone logs in to your account, changes your banking password, adds an email money transfer recipient or bill payee, when you get locked out of online or mobile banking, and more.

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Mobile App

Mobile App

Tap into your banking from anywhere at any time with our extremely easy-to-use, award-winning mobile banking app. Pay bills, transfer money, send an Interac e-Transfer, deposit a cheque, and much more - all from your mobile phone. Our popular QuickView feature allows you to view your account balances with a tap and a swipe. Available for both Apple and Android devices.

Click here to learn more >
Deposit Anywhere

Deposit Anywhere

Deposit cheques in a snap! With Deposit Anywhere, you can quickly and securely deposit cheques with your smartphone or tablet, from anywhere, day or night. With Deposit Anywhere, turning your cheque into available funds doesn’t require finding the time to visit a branch or an ATM.

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E-Documents

E-Documents

View your electronic financial documents easily and securely within our Online Banking site. Simply log in to your Online Banking and select ‘View e-Documents’ – from there you have the ability to save, view, and print T4RSPs, T4RIFs, NR4s, T5s, and OCRs, as well as Mortgage and Term Renewal notices. We continue to make additional documents available through this feature so watch this list grow with time.

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E-Statments

E-Statements

Save paper and storage space by accessing your official monthly banking statements in our secure Online Banking environment any time you need to. Simply log in to your Online Banking and select ‘View e-Statements’.

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E-Transfers

E-Transfers

e-Transfers are a fast and convenient way to send and receive money between people or businesses without needing to share your banking information. All that’s needed to deposit an e-Transfer is an email address or mobile phone number and a bank account with a Canadian financial institution (like Community First) that supports e-Transfers.

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Bill Payments

Bill Payments

Be sure your bills are always paid on time, worry-free! Pay your bills immediately or set up daily, weekly, bi-weekly, semi-monthly, monthly, month-end or annual bill payments and eliminate late fees!

Login to Online Banking to learn more >

Scheduled Transfers

Scheduled Transfers

Set up a one-time or recurring transfer to a savings account, line of credit, RRSP, or TFSA to coincide with your pay day. Pay yourself like you’re paying a bill and you’ll find saving is easy. Your future self will thank you.

Login to Online Banking to learn more >

Nickname Accounts

Nickname Accounts

If you have multiple accounts set up for specific purposes, it can get confusing. Naming them something that’s meaningful to you will help keep them straight. Names like “Vacation Fund” or “Mortgage Down Payment” will help you direct your money into the right places.

Login to Online Banking to learn more >

Tools and Calculators

Tools and Calculators

Take the stress out of calculations by having us do the work for you. Use our handy online tools to calculate mortgage and loan payments, mortgage affordability, or even to plan for retirement. Visit the ‘Tools & Calculators’ section of our website for more resources on how to better manage your money.

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Open a New Account

Open a New Account

Open a new chequing or savings account online in seconds! No need to visit the branch, just log in to Online Banking, click on ‘Account Services’, then ‘Open a New Account’, and select one of our available accounts - it’s really that easy.

Login to Online Banking to learn more >


Product Recommender

Product Recommender - COMING SOON

Use our online Product Recommender to find the account that best meets your needs. Answer a few simple questions to see our recommendation or compare account package features side-by-side to find the account that fits you best.

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Find a Branch or ATM

Find a Branch or ATM

Find the nearest branch or surcharge-free ATM. Did you know that credit unions are part of the Exchange Network and have nationwide access to over 4,100 surcharge-free ATMs? Just use your current location on the mobile app or input an address on our website.

Click here to find the branch or ATM closest to you >

Interac Online

Interac Online

Interac Online is a secure and easy way to use your debit accounts with us to pay for your purchases when you shop online. With Interac Online, your payments are processed using our secure Online Banking, which you already use and trust. Interac Online makes shopping convenient, easy, and secure, and you can complete your purchases online in just a few clicks.

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Small Business Direct

Small Business Online

If you own a small business, time is probably one of your most valuable commodities. No matter what you do, you never seem to have enough of it. We can help. Upgrade – at no cost – to Small Business Online Banking and take advantage of account consolidation, multi-user and dual signature support. Discover online
banking the way it was meant to be – smart, simple, and seamless!

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Account Plus

Account Plus

Account Plus gives you the ability to quickly and easily view your Credential® investment accounts when you log into Online Banking. If you have investments with Credential Asset Management, Credential Securities, or Credential Direct you are able to connect them to your Online Banking for convenient, any time viewing. This provides you with a complete consolidated view of your Community First and Credential investment accounts all in one place.

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